1. Scope and Acceptance

This policy applies to all visitors, customers, account holders, project participants, authorised users, and other persons who use our website or purchase document review, analysis reports, action plans, market monitoring, or related consulting services.

By accessing or using any part of our website or services, you agree to comply with this Acceptable Use Policy, our Terms of Service, Privacy Policy, and any service-specific agreement.

If you do not agree with these requirements, you must not access or use the applicable service.

2. Lawful and Authorised Use

You may use our website and services only for lawful business and professional purposes and only within the permissions granted by KORLAXI, LLC.

You must not use our services to violate applicable laws, regulations, court orders, contractual obligations, export controls, sanctions, or the legal rights of another person.

You are responsible for ensuring that your intended export activity, market entry, advertising, distributor outreach, and use of delivered reports are lawful in every location in which they are operated or made available.

3. Prohibited Security and System Activity

You must not attempt to gain unauthorised access to our website, servers, customer accounts, databases, administrative areas, payment systems, or connected third-party services.

Prohibited activity includes bypassing authentication, testing vulnerabilities without written permission, intercepting communications, extracting credentials, modifying security controls, or accessing information beyond the permissions assigned to you.

You must not introduce viruses, ransomware, spyware, malicious scripts, corrupted files, harmful code, automated attack tools, or other material intended to damage, interrupt, monitor, or gain unauthorised control of a system.

4. Prohibited Content and Conduct

You must not submit, upload, request, distribute, publish, or use our services to create content that is unlawful, fraudulent, threatening, harassing, defamatory, deliberately deceptive, or invasive of another person’s privacy.

Our services must not be used to promote scams, impersonation, phishing, unauthorised financial activity, counterfeit industrial products, unlawful export activity, or misleading claims about a business, product, person, or organisation.

We may refuse projects or remove materials where we reasonably believe that the requested activity presents legal, security, reputational, or operational risk.

5. Intellectual Property and Licence Restrictions

You must have the necessary ownership, licence, consent, or other lawful authority for all documents, images, branding, product specifications, catalogues, and other materials submitted to us.

You must not use our services to copy, distribute, modify, reproduce, resell, or publish material that infringes copyrights, trademarks, patents, trade secrets, or other intellectual property rights.

Delivered reports, reviewed documents, and action plans are provided for the purchasing customer’s internal business use, unless we agree otherwise in writing. You must not resell our deliverables as a competing consulting product, publicly redistribute them as if they were your original published research, or remove our identification from files where that identification is part of the original delivery, except as reasonably required for internal use.

6. Documents, Confidential Information, and Customer Responsibilities

When submitting export documents, product specifications, company profiles, customer lists, pricing, competitor references, or other industrial materials, you confirm that you are authorised to provide and process that information.

You must not knowingly provide stolen data, unlawfully collected personal information, confidential information obtained without permission, or files containing malicious or misleading content.

Customers are responsible for reviewing source files, maintaining appropriate backups, checking delivered documents and reports before relying on them, and protecting passwords, account credentials, and confidential business information.

7. Use of Reports and Action Plans

Analysis reports and action plans are professional guidance based on the information available at the time of preparation. They are not a guarantee of sales results, advertising performance, distributor agreements, or successful market entry.

You must not use automated systems to overload our website, scrape restricted information, interfere with other users, or obtain access to services that have not been purchased or authorised.

Login credentials and access to customer accounts or delivered files must be kept secure and must not be published, sold, transferred, or shared with unauthorised persons. You must notify us promptly if credentials may have been compromised.

8. Communications, Spam, and Misrepresentation

You must not use our forms, email systems, or delivered outreach materials to send unsolicited bulk messages, deceptive marketing, phishing communications, repeated unwanted requests, or communications that conceal or falsify the sender’s identity, except where the purchased service expressly includes lawful outreach guidance for your own business use.

Information provided during checkout, account registration, project enquiries, support requests, or payment processing must be accurate and must not impersonate another person or organisation.

You must not submit false complaints, fraudulent payment claims, misleading chargeback information, fabricated project details, or information intended to interfere with our business operations.

9. Monitoring, Suspension, and Enforcement

We may investigate suspected misuse, request additional information, restrict access, suspend an account, reject a project, remove submitted material, or terminate a service where we reasonably believe this policy has been violated.

Serious or repeated violations may result in immediate termination without prior notice. Where appropriate, we may preserve relevant records, cooperate with payment providers or competent authorities, and take reasonable steps to protect our systems, customers, and legal rights.

Suspension or termination resulting from prohibited conduct does not automatically create a right to a refund. Any refund request will be considered under our Refund & Cancellation Policy and applicable law.

10. Reporting Misuse and Contacting Us

If you become aware of suspected misuse, unauthorised access, an exposed credential, infringing material, harmful activity, or another violation involving korlaxi.com, please contact us promptly.

Reports should include the relevant page, account, order, service, communication, or project information together with enough detail for us to review the matter.

KORLAXI, LLC
2001 Auburn Hills Pkwy, Ste 701, McKinney, TX 75071, US
Email: [email protected]
Phone: +1(469)823-2378
Website: korlaxi.com

We may update this policy when our services, security practices, or legal obligations change. The current version will be posted on korlaxi.com.