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1. Agreement to These Terms

By accessing korlaxi.com, creating an account, submitting an enquiry,
purchasing a service, or requesting a quotation, you agree to be
bound by these Terms of Service.

These Terms should be read together with our
Privacy Policy,
Cookie Policy,
Refund & Cancellation Policy,
and
Acceptable Use Policy.

If you do not agree with these Terms, you must not purchase or use
our services.

2. About Our Business

KORLAXI, LLC provides International Industrial Support through
korlaxi.com for machinery manufacturers and industrial suppliers
seeking to expand into overseas markets.

Our offerings include document review and preparation, such as export
document review, product specification review, business document
preparation, and company profile preparation; market and advertising
analysis reports, such as target-market, competitor, and product
positioning analysis; and action plans and market support, such as
advertising plans, overseas sales plans, market-entry plans,
distributor development plans, and 30-day market monitoring.

Unless expressly stated otherwise, our services are supplied
electronically and do not include the delivery of physical goods,
machinery, spare parts, or on-site installation.

3. Eligibility and Authority

You must have the legal capacity to enter into a binding agreement in
your jurisdiction before placing an order.

If you purchase on behalf of a company or another organisation, you
confirm that you have authority to accept these Terms and enter into
the relevant agreement on its behalf.

You are responsible for ensuring that your use of our services
complies with the laws and regulations applicable to you and your
business, including export, advertising, competition, and data
protection rules where relevant.

4. Service Descriptions and Scope

We make reasonable efforts to describe our services, deliverables,
prices, and estimated timelines accurately. Service pages, quotations,
order confirmations, and written agreements describe the scope of
work.

Only the features expressly included in the product page, quotation,
or written confirmation form part of the purchased service. Market
research, document editing, advertising recommendations, and action
plans are professional guidance based on available information. They
are not legal advice, customs clearance, certified translation,
accounting advice, or a guarantee of sales, distributor appointments,
or advertising results.

Unless separately agreed in writing, we do not provide on-site
factory visits, paid media buying, shipping, warehousing, or
representation as your exclusive overseas agent.

5. Orders, Prices, and Payment

An order is an offer to purchase the selected service. We may accept
or decline an order, including where the service is unavailable, the
price is incorrect, information is incomplete, or the request appears
unlawful or outside our scope.

Prices are displayed in the currency shown on the website or
quotation. Applicable taxes, payment-provider charges, or other fees
may be added where required.

Full payment is normally required before work starts or a deliverable
is released, unless we agree otherwise in writing. Where a service is
clearly described as a recurring plan, such as market monitoring, the
billing period stated at checkout or in the service description
applies.

6. Delivery of Work

Completed documents, reports, and action plans are normally delivered
by email to the purchasing address, through the customer account, or
by another electronic method we confirm with you.

Delivery times are estimates. Actual timing may depend on the
completeness of materials you supply, the complexity of the requested
market or document, and reasonable professional review.

You are responsible for providing a working email address, checking
spam or junk folders, and downloading or storing delivered files. We
are not responsible for delays caused by incorrect contact details or
third-party email filtering.

7. Customer Materials and Cooperation

You must provide requested content, files, product information,
company details, target-market notes, and other materials reasonably
needed to complete the ordered service.

You confirm that you own or are authorised to provide all branding,
documents, specifications, catalogues, customer data, and other
materials submitted to us, and that those materials do not infringe
third-party rights.

Delays in providing materials, incomplete files, or inaccurate
information may delay delivery or limit the usefulness of the
completed work. We are not obliged to start or continue work while
required materials remain outstanding.

8. Intellectual Property

You retain ownership of the documents, branding, product information,
and other materials you submit to us.

KORLAXI, LLC retains ownership of its methodologies, templates,
research frameworks, original wording created by us, website content,
and pre-existing materials, except for the licence granted below.

Upon full payment, we grant the purchasing customer a non-exclusive
licence to use the delivered review, report, or action plan for that
customer’s internal business purposes. Purchasing a service does not
transfer ownership of our underlying methods, research tools, or
website content, and does not permit resale of our deliverables as a
competing consulting product without written permission.

9. Revisions and Support

The number of revisions included in a service is limited to the
quantity stated on the product page, quotation, or written
confirmation. Additional revisions may be quoted separately.

Support is provided only for the period, channel, service, and scope
stated for the purchased item. Support covers delivery of the ordered
work and reasonable clarification of the delivered files. It does not
include unlimited extra research, new markets, or a different service
package unless purchased separately.

10. Third-Party Platforms and Markets

Our work may refer to advertising platforms, marketplaces, trade
directories, logistics options, or other third-party channels. Those
platforms are operated independently and may change their rules,
pricing, availability, or performance without notice.

We are not responsible for third-party account suspensions,
advertising rejection, marketplace policy changes, shipping delays,
or commercial outcomes that depend on platforms, buyers, or
distributors outside our control.

11. Professional Nature of Advice

Document comments, market overviews, competitor notes, positioning
suggestions, and action plans are provided for general business
planning. You remain responsible for your own commercial decisions,
contracts, export compliance, product safety, labelling, and
advertising claims.

We do not guarantee that a reviewed document will be accepted by any
authority, buyer, or platform, or that a recommended market,
channel, or distributor approach will produce a particular result.

12. Refunds and Cancellations

Because our services are digital consulting work and may involve
immediate professional effort after payment, refunds and
cancellations are handled under our
Refund & Cancellation Policy.

13. Acceptable Use

You must not use our website, services, reports, or delivered files
in a manner that violates our
Acceptable Use Policy or
applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, KORLAXI, LLC is not
liable for lost profits, lost sales, lost business opportunities,
indirect, incidental, special, or consequential damages arising from
the use of our website or services.

We make reasonable efforts to ensure that delivered work materially
matches the purchased service description. Our total liability for
any claim relating to a purchased service is limited to the amount
paid for that service, except where liability cannot lawfully be
limited.

Nothing in these Terms excludes or limits liability for death or
personal injury caused by negligence, fraud, or any other liability
that cannot be excluded under applicable law.

15. Changes to These Terms

We may update these Terms to reflect changes to our services, legal
requirements, payment methods, or business operations. The current
version will be posted on korlaxi.com.

Continued use of the website or purchase of a service after an update
constitutes acceptance of the revised Terms, unless applicable law
requires a different method of consent.

16. Contact Us

Questions about these Terms of Service may be sent to:

KORLAXI, LLC
2001 Auburn Hills Pkwy, Ste 701, McKinney, TX 75071, US
Email: [email protected]
Phone: +1(469)823-2378
Website: korlaxi.com